Role OverviewAs a part-time Passenger Service Agent, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments.
What You Will Do
Responsibilities include making reservations, issuing tickets and itineraries, handling baggage check-in, collecting excess baggage charges, providing general travel information, and assisting passengers at boarding gates.
Why It Might Be a Fit
This role requires strong verbal and written communication skills, ability to work varied shifts, and basic computer proficiency. Previous experience in an airport, airline, or logistics environment is preferred.
Requirements
- High school diploma or GED equivalent
- At least 1 year of experience in customer service or related field
- Ability to work varied shifts, including weekends, holidays, and nights
- Strong verbal and written communication skills
- Ability to lift and handle baggage weighing up to 50 lbs
- Basic computer proficiency, including the ability to input data and use relevant software
- Ability to obtain and maintain airport security badge
- Ability to read, write, and speak the English language
Benefits
- DailyPay app for pay in advance
- Paid training
- On the spot awards through the Awardco Platform
- Multiple options for quality medical care
- Travel Discounts
- Pet insurance
- Discount Shopping & More!
- Wellness Programs
- Opportunity for Internal Mobility and transfers
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