Role OverviewCoordinate and support the Passenger Services team, ensuring smooth operation and maintaining staff morale. Liaise with Carriers' representatives and cover manpower shortages. Other duties as assigned.
What You Will Do
Monitor and evaluate team performance, recommend training needs, and maintain training records. Attend to day-to-day administration, improve staff procedures, and investigate problems/delays.
Why It Might Be a Fit
Must be able to supervise up to 10-15 passenger service agents, pass pre-employment testing, and maintain a valid state driver's license. Must be flexible to work variable shifts, including weekends and holidays.
Requirements
- Must be 18 years of age
- High School Diploma, GED or equivalent work experience
- One year college certificate or technical school
- Six months related experience or equivalent combination of education and experience
- Ability to supervise up to 10-15 passenger service agents
- Ability to pass all pre-employment testing
- Ability to safely lift up to 70 lbs.
- Must maintain a valid state driver's license
Benefits
- Safety, Security, Wellbeing and Compliance
- Clear and open communication with staff
- Potential for variable shifts, including weekends and holidays
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