Patient Access Assistant I - York Full Time = Days

WellSpan Health
York, PA
Category Customer Service
Job Description
Represents the System in a professional manner, using good customer service practices in the performance of inpatient admissions, registration, patient arrival, and kiosk support duties.

Requirements

  • Conducts patient interview to collect accurate financial, biographic and demographic information for admission or registration.
  • Prepares pre-admission and admitting forms, facilitates room transfers, prepares admitting and discharge reports.
  • Receives payments from patients and issues receipts.
  • Reconciles daily cash and verifies account balances.
  • Maintains the insurance master file and updates as necessary.
  • Assists patients with self-registration and arrival tasks on Welcome Kiosks or on patients' personal devices.
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