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Patient Access Assistant I - York Full Time = Days
WellSpan Health
York, PA
Category
Customer Service
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Job Description
Represents the System in a professional manner, using good customer service practices in the performance of inpatient admissions, registration, patient arrival, and kiosk support duties.
Requirements
Conducts patient interview to collect accurate financial, biographic and demographic information for admission or registration.
Prepares pre-admission and admitting forms, facilitates room transfers, prepares admitting and discharge reports.
Receives payments from patients and issues receipts.
Reconciles daily cash and verifies account balances.
Maintains the insurance master file and updates as necessary.
Assists patients with self-registration and arrival tasks on Welcome Kiosks or on patients' personal devices.
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