Patient Access Associate - Emergency Department

Inova
Any Location, VA
Category Healthcare
Job Description
Role Overview

The Patient Access Associate will be responsible for registering patients, verifying identity and insurance, collecting basic information, and entering demographics. They will also be responsible for administrative and technology operations, case management tasks, financial counseling, and insurance and contract coordination.

What You Will Do

The main day-to-day responsibilities of the Patient Access Associate include registering patients, verifying identity and insurance, collecting basic information, entering demographics, scanning documents, answering phones, using electronic medical record (EMR) and eligibility tools, and providing estimates and collecting payments.

Why It Might Be a Fit

The ideal candidate will be dependable, compassionate, professional, willing to learn, and comfortable working with patients in a fast-paced Emergency Department environment. They will also be able to work day-shift during onboarding/training (2-3 months) before moving to shift hired into.

Requirements

  • High School or GED
  • dependable
  • compassionate
  • professional
  • willing to learn
  • comfortable working with patients in a fast-paced Emergency Department environment

Benefits

  • Medical, dental, and vision coverage
  • Robust team member wellness program
  • Retirement matching
  • Tuition and student loan assistance
  • Mental health support
  • Paid time off
  • Paid parental leave
  • Flexible work schedules
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