Patient Access Associate - Outpatient

Inova
Fairfax, VA
Category Healthcare
Job Description
Role Overview

Join Inova Fairfax Hospital as a dedicated Patient Access Associate to provide world-class healthcare to the communities we serve. This role will be Full-Time, Monday-Friday, 10:30 AM – 7:00 PM.

What You Will Do

Registers patients, verifies identity and insurance, collects basic information, enters demographics, and scans forms. Provides estimates and collects payments. Answers routine questions and escalates issues.

Why It Might Be a Fit

We are looking for a dependable and able to meet established attendance, punctuality, and scheduling expectations. Ability to maintain professionalism and respectful working relationships in a team-based environment; empathy.

Requirements

  • High School or GED
  • Ability to effectively communicate with patients & proficiency in the English language
  • Strong interpersonal and professional communication skills
  • Adaptability with changing priorities & different approaches
  • Ability to collaborate effectively within a large, multidisciplinary team

Benefits

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave, & flexible work schedules.
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