Role OverviewThe Patient Access Associate 3 provides excellent service by identifying customer needs and fulfilling customer expectations. Performs assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures.
What You Will Do
Verifies and enters insurance information and authorization/referral requirements into databases. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services and ensures a safe patient care environment.
Why It Might Be a Fit
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Requirements
- 2 years of healthcare patient access experience or 2 years of experience in a healthcare revenue cycle
- High School diploma or equivalent
- 2 years of patient registration or patient scheduling exp.
- Ability to multi-task with attention to detail
- Spanish-English bilingual
Benefits
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program
- Retirement: Inova matches the first 5% of eligible contributions – starting on your first day
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost
- Work/Life Balance: offering paid time off and paid parental leave
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