Role OverviewJoin the team as a Patient Access Associate 1 at Inova Orthopedics - Springfield. This full-time role will involve working independently to complete assignments, improving workflow processes, and communicating with patients and staff. The ideal candidate will have 1 year of customer service or medical experience.
What You Will Do
Responsibilities include working with online payer verification systems, coordinating with other departments, and educating patients on insurance benefits and patient liability. You will also assist with scheduling changes, report safety hazards, and communicate with patients and staff.
Why It Might Be a Fit
This role is a great fit for those who enjoy working in a healthcare setting and have excellent communication skills. Inova offers a range of benefits, including medical, dental, and vision coverage, a robust wellness program, and tuition and student loan assistance.
Requirements
- High School Diploma or GED
- 1 year of customer service or 1 year of experience in a medical setting
Benefits
- Medical, dental, and vision coverage
- Robust team member wellness program
- Retirement matching
- Tuition and student loan assistance
- Mental health support
- Paid time off and paid parental leave
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