Patient Access Center Representative

Sunset Health
Yuma, AZ
Category Customer Service
Job Description
Patient Access Center Representative responsible for excellent phone etiquette, scheduling appointments, and handling patient needs with good customer service.

Requirements

  • Excellent phone etiquette
  • Good attendance and punctuality
  • Good customer service skills
  • Ability to collect and verify patient information
  • Knowledge of Banner and AHCCCS insurance
  • HIPAA requirements and confidentiality
  • Ability to schedule appointments and maintain accurate records
  • Effective communication with clinic staff
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