Patient Access Coordinator I / Emergency Department

Highmark Health
Any Location, PA
Category Customer Service
Job Description
Role Overview

Creates the first impression of Allegheny Health Network's services to patients, families, and external customers. Assists with patient scheduling, registration, and financial clearance. Connects patients to financial advocacy resources and provides regulatory paperwork as required.

What You Will Do

Conducts scheduling, registration, and admitting functions independently at bedside. Validates patient demographic data, identifies and verifies insurance information, and collects and updates necessary data for timely and accurate bill submission.

Why It Might Be a Fit

Requires strong attention to detail, excellent communication skills, empathy, and compassion for patients and their families. Must be able to multitask, work under pressure, and work collaboratively with healthcare professionals.

Requirements

  • High School/GED or one – three months related experience and/or training
  • Experience operating a PC and using software applications
  • One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment

Benefits

  • Health insurance
  • Paid time off
  • Retirement plan
  • Learning budget
  • Wellness programs
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