Patient Access Coordinator

IRMS Institute for Reproductive Medicine
Chicago, IL
Category Healthcare
Job Description
Role Overview

The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility.

What You Will Do

The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office.

Why It Might Be a Fit

The Patient Access Coordinator is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.

Requirements

  • High School Diploma or GED required
  • 1+ year administrative experience required
  • Previous experience in reproductive medicine or Women’s health is preferred
  • Prior experience with Athena preferred

Benefits

  • Generous Paid time-off (PTO) and paid holidays
  • Medical, Dental, and Vision Insurance
  • 401(k) Plan with Company Match
  • Basic & Supplement Life Insurance
  • Employee Assistance Program (EAP)
  • Short-Term Disability
  • Flexible spending including Dependent Care and Commuter benefits
  • Health Savings Account
  • CCRM Paid Family Medical Leave
  • Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
  • Bonus Potential
  • Potential for Over-time Pay (Time and a half)
  • Holiday Differential Pay (Time and a half)
  • Weekend Shift Differential Pay ($4.00 per hour)
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