Role OverviewThe Patient Access Coordinator will be the first voice for our patients, fielding incoming calls, making outgoing and interoffice calls, and scheduling appointments for our physician clinics.
What You Will Do
Answer incoming calls, make outbound calls, schedule appointments, reschedule clinic schedule, take detailed messages, recognize potential credit problems, and update spreadsheets and other documentation.
Why It Might Be a Fit
We are looking for a candidate with strong customer service skills, prior experience in a call center environment, and a basic understanding of health insurance.
Requirements
- Strong customer service skills
- Prior experience in a call center environment
- Prior experience in healthcare or healthcare related field
- Basic understanding of health insurance
- Excellent communication skills
- Ability to multi-task
- Must be an empathetic listener
Benefits
- Competitive pay
- Health insurance
- Dental insurance
- 160 hours of paid time off in a full year
- Paid holidays
- 401(k) with company match
- Profit-sharing
- Employee discounts
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