Role OverviewThe Patient Access Lead will oversee intake operations, monitor key performance indicators, and lead documentation and registration improvements at Inova Children's Multispecialty Clinic - Willow Oaks.
What You Will Do
Responsibilities include leading process improvements, training staff on new tools and system updates, monitoring metrics, and streamlining case management handoffs.
Why It Might Be a Fit
This role requires 3 years of patient access experience and a high school diploma or GED. The ideal candidate will have strong leadership skills and be able to optimize patient experience.
Requirements
- 3 years of patient access experience
- High school diploma or GED
Benefits
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
- Work/Life Balance: offering paid time off and paid parental leave.
]]>