Patient Access Rep - Cardiovascular Clinic - Full Time

Kingman Regional Medical Center
Kingman, AZ
Category Healthcare
Job Description
Patient Access Representative position at the Cardiovascular Clinic. Responsibilities include registration, admitting, and discharging patients, as well as providing excellent customer service. Must have a high school diploma and 1 year of experience in customer service or an office setting. American Heart Association BLS certification is required.

Requirements

  • Provides excellent customer service and contributes to the overall satisfaction of the patient experience
  • Fields and directs incoming calls and responds to patient and/or staff inquiries
  • Refers patient accounts to financial counselors when further explanation/education is needed
  • Consistently demonstrates a willingness to assist co-workers to support department efficiency and to support positive customer feedback goals
  • Participates in on-going process improvement activities for the team

Benefits

  • Paid Time Off
  • Health Insurance
  • 401(k) Matching
  • Dental Insurance
  • Vision Insurance
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