Patient Access Rep - SMH Cancer Center

Ochsner Health
Slidell, LA
Category Customer Service
Job Description
Patient Access Rep at Ochsner Health greets patients, completes check-in process, verifies insurance, and provides excellent customer service. Requires high school diploma, 1 year of experience in a hospital or customer service environment, and certification in healthcare access.

Requirements

  • Greet patients and guests in a courteous manner
  • Complete patient scheduling, clinic registration, or hospital admission process
  • Obtain and verify accurate identification and demographic data
  • Verify insurance via electronic verification, telephone, or web application
  • Provide excellent customer service
  • Perform financial analysis and inform patient of financial responsibility

Benefits

  • Health insurance
  • Retirement plan
  • Paid time off
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