Role OverviewThe Patient Access Representative communicates with physician offices, staff, multiple service areas, and patients to obtain demographic and insurance information for preregistration and registration on all patients for prompt and accurate patient billing.
What You Will Do
Communicate with patients and families to provide information, guidance and assistance to patients as well as resolve customer complaints. Perform third party verification and payer eligibility requirements with knowledge of payer requirements, including No Fault and Workers Compensation Claims.
Why It Might Be a Fit
Excellent service-oriented interpersonal skills; strong active listening ability. Ability to productively multi-task while working with intermittent interruptions and deadlines; detail oriented.
Requirements
- High school diploma or GED required
- Clerical and computer knowledge, including data entry, and ability to type 35 WPM required
- Experience in customer service with strong communication skill required
- 1 year experience in a customer service and/or medical office setting with knowledge of Medicare, Medicaid and other contract payers preferred
Benefits
- Pay Range; $16.27-$19.52/hr
- Employee salary is based on commensurate experience and other qualifications
]]>