Patient Access Rep (Urgent Care West Monroe)

FMOLHS
West Monroe, LA
Category Customer Service
Job Description
Responsible for accurately registering patients in EMR, validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.

Requirements

  • Customer Service: provide excellent patient service, handle patient complaints, and maintain confidentiality
  • Patient Registration: accurately register patients in EMR, monitor and manage patient flow, and update patient records
  • Payor Regulations: research and resolve claim edits and denials, verify patient payments, and maintain accurate records
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