Patient Access Representative - Emergency Department

University hospitals
Cleveland, OH
Category Healthcare
Job Description
As a Patient Access Representative, you are often the first connection a patient and their family have with our organization. This role supports and interacts with patients, families, and healthcare providers, shaping the patient's experience and supporting the care team.

Requirements

  • High School Equivalent / GED (Required)
  • 1+ years Customer Service (Required)
  • Exceptional communication skills with both patients and medical care providers
  • Ability to juggle and prioritize multiple responsibilities
  • Strong organizational skills
  • Problem-solving skills for scheduling conflicts
  • Attention to detail to ensure all patient information is accurate
  • Compassion to help patients and caregivers in difficult situations

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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