Role OverviewAs an Emergency Department Patient Access Representative, you will help create a welcoming, supportive experience while ensuring accurate registration, communication, and coordination of care within the Emergency Department.
What You Will Do
Complete patient registration, check-in, and discharge processes accurately and efficiently. Verify and update demographic, insurance, and financial information to support timely care and billing accuracy.
Why It Might Be a Fit
You will work in a dynamic environment, helping people, and excel at multitasking with compassion and professionalism.
Requirements
- High School Equivalent / GED
- 1+ years Customer Service experience
- Exceptional communication skills
- Ability to juggle and prioritize multiple responsibilities
- Strong organizational skills
- Problem-solving skills
- Attention to detail
- Compassion to help patients and caregivers in difficult situations
- Understanding of the importance of confidentiality
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Disability insurance
- Paid time off
- Retirement plan
- Flexible spending account
- Employee assistance program
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