Role OverviewAs a Patient Access Representative in the Emergency Department, you will be the first point of contact for patients and families during critical moments of care. You will work in a fast-paced, collaborative environment to create a welcoming experience, ensure accurate registration, and support timely treatment.
What You Will Do
You will welcome and assist patients, complete registration and discharge processes, verify demographic and insurance information, and communicate with nurses and providers.
Why It Might Be a Fit
You will be successful in this role if you stay calm, organized, and compassionate in a high-volume environment, communicate effectively, and prioritize multiple tasks while maintaining professionalism and patient confidentiality.
Requirements
- High School Equivalent / GED
- 1+ years Customer Service experience
- Exceptional communication skills
- Ability to juggle and prioritize multiple responsibilities
- Strong organizational skills
- Problem-solving skills
- Attention to detail
- Compassion to help patients and caregivers
- Understanding of the importance of confidentiality
Benefits
- Competitive salary
- Benefits package
- Paid time off
- Health insurance
- Retirement plan
- Paid holidays
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