Role OverviewThe Patient Access Representative - Emergency Department will be responsible for greeting patients in a professional and friendly manner, collecting updated demographic information, and accurately coding information on all patients. They will also be responsible for completing patient estimates, obtaining signatures, and notifying the insurance representative for insurance verification of coverage and benefits.
What You Will Do
The main day-to-day responsibilities of the Patient Access Representative - Emergency Department will include registering patients in a timely manner, collecting demographic information, and accurately coding information on all patients. They will also be responsible for completing patient estimates, obtaining signatures, and notifying the insurance representative for insurance verification of coverage and benefits.
Why It Might Be a Fit
This role may be a fit for someone who is able to work in a fast-paced environment, has strong organizational and communication skills, and is able to adapt to change. The ideal candidate will be able to read, write, and speak intelligible English, and will have basic math skills and appropriate phone etiquette.
Requirements
- High school graduate or GED
- At least one year of experience working in healthcare related field, preferably finance
- Adequate keyboard skills (40 words per minute typing rate)
- Basic computer skills
- Strong organizational and communication skills, including ability to discuss medical issues
- Negotiation skills including assertiveness and being proactive
- Ability to read, write and speak intelligible English; Ability to communicate with patients, family, peers and medical personnel; Basic math skills and appropriate phone etiquette
- Requires emotional stability and resilience; Must be adaptable to change, be decisive, and demonstrates foresight; Exhibits organizational and leadership ability
Benefits
- Medical, dental & vision insurance
- Flexible spending accounts
- Retirement options
- Paid time off
- Tuition assistance
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