Patient Access Representative - Primary Care

Geisinger
Any Location, PA
Category Healthcare
Job Description
Role Overview

Responsible for front line support to the department, coordinating and performing front line office activities in an effective and efficient manner. Greets and registers incoming patients, supports the patient check out process, and schedules future appointments.

What You Will Do

Check patients in for appointments, verify demographics, monitor patient wait times, communicate changes to the patient, read and interpret insurance responses, and collect fees at time of service.

Why It Might Be a Fit

Must maintain high regard for confidentiality, accurately perform medical record maintenance and releases, and work independently to ensure timely resolution of all accounts.

Requirements

  • High School Diploma or Equivalent (GED)
  • Minimum of 1 year-Related work experience (Preferred)
  • Certification(s) and License(s)

Benefits

  • Full benefits (health, dental and vision) starting on day one
  • Three medical plan choices
  • Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
  • Company-paid life insurance, short-term disability, and long-term disability coverage
  • 401(k) plan that includes automatic Geisinger contributions
  • Generous paid time off (PTO) plan
  • Up to $5,000 in tuition reimbursement per calendar year
  • MyHealth Rewards wellness program
  • Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
  • Employee Assistance Program (EAP)
  • Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
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