Role OverviewProvides a positive patient experience to patients and families, registering patients, gathering demographic and insurance information, and identifying uninsured patients for referral to Medical Assistance/Charity Care evaluation.
What You Will Do
Registers patients, gathers demographic and insurance information, verifies insurance coverage, and confirms referrals and authorizations. Rotates assignment to all points of service areas within Patient Access.
Why It Might Be a Fit
Requires strong communication and customer service skills, attention to detail, and proficiency with computer and Microsoft Office skills. Knowledge of medical terminology and/or third-party insurance coverage is also required.
Requirements
- High School Diploma or GED
- Associates degree in healthcare or business administration preferred
- Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service
- Prior registration experience in Emergency Dept preferred
- Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits
- tuition discounts at Thomas Jefferson University
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