Patient Access Representative - UH Geauga

University hospitals
Chardon, OH
Category Healthcare
Job Description
The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers to ensure accuracy of demographic, insurance, payment and other vital patient information.

Requirements

  • Checking patients in and/or out for medical visits
  • Answering the phone to address patient inquiries and scheduling appointments.
  • Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
  • Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
  • Accurate and timely scanning of documents into EPIC
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