Patient Access Representative Euclid Internal Medicine

University hospitals
Any Location, OH
Category Healthcare
Job Description
The Patient Access Representative serves as the first point of contact for patients and families, ensuring accuracy of demographic, insurance, payment, and other vital patient information. They work directly with patients to manage questions, problem solve, and maintain exceptional patient service.

Requirements

  • High School Equivalent / GED (Required)
  • 1+ years Customer Service (Required)
  • Exceptional communication skills with patients and medical care providers
  • Ability to juggle and prioritize multiple responsibilities and handle interruptions
  • Strong organizational skills
  • Problem-solving skills for scheduling conflicts, missing documentation, and other issues
  • Attention to detail to ensure all patient information is accurate and available
  • Compassion to help patients and caregivers in difficult situations
  • Understanding of the importance of confidentiality
  • Basic knowledge of electronic health records and basic medical terminology

Benefits

  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Matching
  • Retirement Plan
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