Patient Access Representative I

University hospitals
Any Location, OH
Category Healthcare
Job Description
Patient Access Representative I responsible for welcoming patients, answering phone calls, and accurately entering patient information. The role involves problem-solving, administrative accuracy, and compassionate communication to ensure a smooth patient experience.

Requirements

  • High School Equivalent / GED (Required)
  • 1+ years Customer Service (Required)
  • Exceptional communication skills (Required proficiency)
  • Ability to juggle and prioritize multiple responsibilities (Required proficiency)
  • Strong organizational skills (Required proficiency)
  • Problem-solving skills (Required proficiency)
  • Attention to detail (Required proficiency)
  • Compassion to help patients (Required proficiency)
  • Understanding of confidentiality (Required proficiency)
  • Basic knowledge of electronic health records (Required proficiency)
  • Medical Terminology (Preferred)
  • Associate's Degree or progress towards degree (Preferred)
  • 1+ years Customer Service in healthcare (Preferred)
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