Patient Access Representative I

University hospitals
Amherst, OH
Category Healthcare
Job Description
As a Patient Access Representative, you will be the first connection a patient and their family have with our organization, shaping the patient's experience and supporting the care team. You will welcome and check patients in and out, answer phone calls, and accurately enter and update patient information.

Requirements

  • High School Equivalent / GED (Required)
  • 1+ years Customer Service (Required)
  • Exceptional communication skills with both patients and medical care providers
  • Ability to juggle and prioritize multiple responsibilities
  • Strong organizational skills
  • Problem-solving skills for scheduling conflicts
  • Attention to detail to ensure all patient information is accurate and available
  • Compassion to help patients and caregivers in difficult situations
  • Understanding of the importance of confidentiality
  • Basic knowledge of electronic health records and basic medical terminology

Benefits

  • Paid Time Off
  • 401k Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
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