Role OverviewThe Patient Access Representative I directly interacts with patients on the phone and/or in person under direct supervision to support front office business operations in a hospital or hospital-based clinic location. They maintain a patient-centered attitude at all times, demonstrating compassion and empathy for patients and their families.
What You Will Do
Pre-register/Register patients for scheduled/unscheduled services, inpatient/outpatient procedures within all applicable hospital-based areas. Interview patient(s) and/or their representative at workstation or bedside to obtain demographic/insurance information or verify information already on file.
Why It Might Be a Fit
This position offers a career ladder based on progressive responsibilities and performance. The team works as part of an elite team to support UT Southwestern operations and initiatives.
Requirements
- High School Diploma or GED
- 1 year 1-3 years experience in a Customer Service field
- 2 years experience in a Clinical/Medical office setting
Benefits
- PPO medical plan
- 100% coverage for preventive healthcare-no copay
- Paid Time Off
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
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