Patient Access Representative II Pediatrics, Mayfield Heights

University hospitals
Any Location, OH
Category Healthcare
Job Description
The Patient Access Representative serves as the first point of contact for all patients and their families, working directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information.

Requirements

  • Checking patients in and/or out for medical visits
  • Answering the phone to address patient inquiries and scheduling appointments
  • Entering, updating and validating patient demographic, insurance & financial information
  • Communicating information and important details to other medical care team
  • Collects and processes patient payments
  • Schedules referrals and follow-up visits
  • Accurate and timely scanning of documents into EPIC
  • Identifies and recommends process improvements
  • Exceeds team productivity and quality standards
  • Maintains a clean and organized work area
  • Actively participates in UH emergency preparedness

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Life Insurance
  • Health Insurance
  • Dental Insurance
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