Patient Access Representative (Labor Pool - Emergency Department)

Riverside Health System
Newport News, VA
Category Healthcare
Job Description
Role Overview

Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data.

What You Will Do

Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.

Why It Might Be a Fit

Maintains patient safety through correct patient identification practices, and provides excellent customer service.

Requirements

  • High School Diploma or GED
  • 1 year Billing/Customer Service/Patient Registration (Preferred)
  • Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)
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