Role OverviewSeeking a Patient Access Lead to lead daily scheduling, registration, and waiting room operations. The Lead will oversee frontline staff, promote workflow efficiency, ensure compliance with organizational and regulatory requirements, and support emergency preparedness efforts.
What You Will Do
Ensure the workload in Patient Access is flowing through the system in a timely manner. Coordinate the needs and requirements of the department with the staff and assigns workload to staff to assure patients are registered timely and information collected is complete and accurate.
Why It Might Be a Fit
Successful candidates will demonstrate strong leadership, operational excellence, employee development skills, and a commitment to delivering an exceptional patient and family experience.
Requirements
- Associate's Degree, or equivalent experience, required
- Two years of experience in scheduling, billing, registration, insurance authorization or customer service, required
- Experience in a healthcare environment, preferred
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