Patient Access Representative

University hospitals
Cleveland, OH
Category Healthcare
Job Description
As a Patient Access Representative, you will be the first connection a patient has with our organization, providing a meaningful way to make an impact every day. You will welcome patients, answer phone calls, and assist with enrolling in and using MyChart, while also ensuring appointments stay on schedule and patients feel supported throughout their visit.

Requirements

  • High School Equivalent / GED
  • 1+ years Customer Service experience
  • Exceptional communication skills
  • Ability to juggle and prioritize multiple responsibilities
  • Strong organizational skills
  • Problem-solving skills
  • Attention to detail
  • Compassion to help patients and caregivers in difficult situations
]]>