Role OverviewAs a Patient Access Representative, you will be the first point of contact for patients and families, creating a smooth and welcoming experience. You will ensure accurate registration, insurance, scheduling, and billing information, supporting providers and care teams.
What You Will Do
Welcome patients, answer calls, schedule appointments, enter patient information, communicate with providers, collect payments, and assist with forms and documentation.
Why It Might Be a Fit
You will help ensure patients feel supported, informed, and cared for, with opportunities to improve coordination across care teams and strengthen the overall patient experience.
Requirements
- High School Equivalent / GED
- 1+ years Customer Service
- Exceptional communication skills
- Ability to juggle and prioritize multiple responsibilities
- Strong organizational skills
- Problem-solving skills
- Attention to detail
- Compassion
- Understanding of confidentiality
]]>