Role OverviewAs a Patient Access Representative, you are often the first connection a patient and their family have with our organization. Your work directly shapes the patient's experience.
What You Will Do
Welcome and check patients in and out for their medical visits, answer phone calls, assist patients with enrolling in and using MyChart, and collect and process patient payments.
Why It Might Be a Fit
A passion for customer service and helping people navigate complex situations, comfort working with sensitive information, strong attention to detail, and willingness to learn systems like EPIC.
Requirements
- High School Equivalent / GED
- 1+ years Customer Service
- Exceptional communication skills
- Ability to juggle and prioritize multiple responsibilities
- Strong organizational skills
- Problem-solving skills
- Attention to detail
- Compassion to help patients and caregivers
- Understanding of the importance of confidentiality
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
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