Role OverviewAs a Patient Access Representative, you will be the first connection a patient and their family have with our organization, shaping the patient's experience and supporting the care team behind the scenes.
What You Will Do
You will welcome and check patients in and out, answer phone calls, assist with enrolling in MyChart, enter and update patient information, communicate with physicians and clinical care teams, collect and process patient payments, and work in EPIC.
Why It Might Be a Fit
This role requires a passion for customer service, comfort working with sensitive information, strong attention to detail, and willingness to learn systems like EPIC.
Requirements
- High School Equivalent / GED
- 1+ years Customer Service
- Exceptional communication skills
- Ability to juggle and prioritize multiple responsibilities
- Strong organizational skills
- Problem-solving skills
- Attention to detail
- Compassion to help patients and caregivers
- Understanding of the importance of confidentiality
Benefits
- Dental insurance
- Vision insurance
- Medical insurance
- Life insurance
- 401(k) or retirement plan
- Paid time off
- Holiday pay
- Training and development opportunities
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