Patient Access Representative Orthopedics Mentor

University hospitals
Any Location, OH
Category Customer Service
Job Description
The Patient Access Representative serves as the first point of contact for all patients and their families, supporting and interacting with patients, families, and healthcare providers to ensure accuracy of patient information and maintain exceptional patient service.

Requirements

  • Checking patients in and/or out for medical visits
  • Answering the phone to address patient inquiries and scheduling appointments.
  • Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
  • Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
  • Accurate and timely scanning of documents into EPIC

Benefits

  • Comprehensive Health Benefits
  • Employer-sponsored 401(k)
  • Flexible Spending Account
  • Health Savings Account
  • Paid Time Off
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