Patient Access Representative Suburban Health Center

University hospitals
Any Location, OH
Category Healthcare
Job Description
The Patient Access Representative serves as the first point of contact for all patients and their families, interacting with patients, families, and healthcare providers to ensure accuracy of demographic, insurance, payment, and other vital patient information.

Requirements

  • High School Equivalent / GED
  • 1+ years Customer Service
  • 1+ years Customer Service in healthcare
  • Exceptional communication skills
  • Ability to juggle and prioritize multiple responsibilities
  • Strong organizational skills
  • Problem-solving skills
  • Attention to detail
  • Compassion to help patients and caregivers
  • Understanding of the importance of confidentiality
  • Basic knowledge of electronic health records and medical terminology
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