Patient Access Representative Tri City Avon - Part Time

University hospitals
Any Location, OH
Category Customer Service
Job Description
The Patient Access Representative serves as the first point of contact for all patients and their families, supporting and interacting with patients, families, and health care providers to ensure accuracy of demographic, insurance, payment and other vital patient information.

Requirements

  • High School Equivalent / GED
  • 1+ years Customer Service
  • 1+ years Customer Service in healthcare
  • Exceptional communication skills
  • Ability to juggle and prioritize multiple responsibilities
  • Strong organizational skills
  • Problem-solving skills
  • Attention to detail
  • Compassion
  • Understanding of the importance of confidentiality
  • Basic knowledge of electronic health records
  • Basic medical terminology
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