Patient Access Representative Ulrich Professional Group

University hospitals
Kent, OH
Category Healthcare
Job Description
Patient Access Representative serves as the first point of contact for patients and their families, interacting with patients, families, and healthcare providers to ensure accuracy of patient information and maintain exceptional patient service.

Requirements

  • High School Equivalent / GED (Required)
  • 1+ years Customer Service (Required)
  • Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency)
  • Strong organizational skills (Required proficiency)
  • Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency)
  • Attention to detail to ensure all patient information is accurate and available (Required proficiency)
  • Compassion to help patients and caregivers in difficult situations (Required proficiency)
  • Understanding of the importance of confidentiality (Required proficiency)
  • Basic knowledge of electronic health records and basic medical terminology (Required proficiency)

Benefits

  • 401k Matching
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