Patient Access Services, Specialist - EMT (Southampton ER, Per Diem)

Requirements

• Performs registration functions and general office duties
• Conducts patient interviews as part of the registration procedure
• Conducts initial visual assessments of patients as they come through the front door
• Communicates observation promptly to the medical staff for further evaluation
• Document all necessary health information for treatments and procedures
• Explains the content of all required forms and obtains signatures as appropriate
• Reviews, assesses and evaluates patient registrations to ensure the accuracy of demographic and financial information
• Collects co-payment, deductible, and co-insurance amounts according to the patient's health insurance plan and contractual agreement
• Refers self-pay patient to financial aid, self-pay representative
• Develops and maintains positive customer service with all patients, colleagues, visitors, and vendors by exercising utmost diplomacy and tact
• Maintains current knowledge base regarding insurance information and managed care guidelines; maintains knowledge base of designated networks based upon managed care contracts
• Demonstrates ability to utilize data retrieval insurance eligibility systems
• Manages RQA reports by resolving errors and producing corrected accounts
• Collaborates with other departments to ensure the needs of the patient and department are met
• Abides by documentation guidelines consistently
• Adheres to all company and department policies and procedures in confidentiality, regulatory or contractual mandates and HR policy
• Practices confidentiality and privacy protocols in accordance to hospital policies and HIPPA requirements
• Complies with departmental dress code and maintains a neat appearance
• Performs other department-specific duties as deemed appropriate by Patient Access leadership

Benefits

• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Plan
• Employee Assistance Program
• Wellness Programs