Role OverviewThe Patient Access Specialist-Medical acts as the first point of contact with Community Health Center, performing clerical, reception, and administrative tasks, including answering telephones, transcribing messages, scheduling appointments, pre-registering patients, and verifying insurance coverage.
What You Will Do
The Specialist may also document compliments, complaints, and update patient demographics as needed, and works with initiative, energy, and effectiveness in a fast-paced environment.
Why It Might Be a Fit
The ideal candidate will have customer service experience, knowledge of medical terminology, and proficiency in Microsoft Office applications, with a strong ability to work independently and effectively in a team environment.
Requirements
- High school graduate or equivalent
- Customer service related experience working with the general public or a combination of equivalent education and work experience (1 year)
- Knowledge of medical terminology
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Ability to work independently and effectively in a team environment
Benefits
- Health insurance (medical/dental/vision)
- Up to 120 hours of vacation time pro-rated by FTE every 12 months
- Paid sick leave
- 10-paid holidays
- 403(b) Safe Harbor retirement plan with employer match
- Disability and life insurance
- Bilingual skills (0.75/hour for those who test proficiently in a second language)
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