Role OverviewThis role will be full-time, Monday-Friday, regular business hours, and will be part of the Inova Health Center 3580 - Fair Oaks team. The team is dedicated to providing world-class healthcare to the communities they serve. The role will be responsible for managing complex cases, resolving errors, confirming authorizations, validating, and indexing documents.
What You Will Do
The main day-to-day responsibilities will include patient intake, registration, and documentation, administrative and technology operations, case management tasks, financial counseling, insurance and contract coordination, inquiries and patient concerns, kiosk education, patient communication and advocacy, referrals, scheduling, transport, health information management coordination, utilization review coordination, and ensuring compliance with HIPAA, OSHA, and other applicable federal and state regulations.
Why It Might Be a Fit
The ideal candidate will have strong communication skills, dependability, and the ability to work without extreme supervision. Prior experience in a medical office working with insurance is preferred. The role offers a range of benefits, including committed to team member health, retirement, tuition and student loan assistance, mental health support, and work-life balance.
Requirements
- High School or GED
- 1 year of patient access experience
- Prior experience in a medical office working with insurance
Benefits
- Committed to Team Member Health
- Retirement
- Tuition and Student Loan Assistance
- Mental Health Support
- Work/Life Balance
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