Role OverviewPatient Access Specialists serve as the first point of contact for patients, their families, and referring providers, guiding them through the visit process and gathering necessary information.
What You Will Do
Screen patients for eligibility, prepare patient information for clinical staff, handle scheduling requests, and troubleshoot access barriers.
Why It Might Be a Fit
Must possess outstanding consumer service skills, be adaptable and flexible, and maintain confidentiality.
Requirements
- High School Diploma or GED
- Outstanding consumer service skills
- Ability to make independent judgement and maintain confidentiality
- Comfortable working in fast-paced environments
- Adaptable and flexible
- People-oriented and enjoys interacting with patients
- Strong written and verbal communication skills
- Ability to document each patient's communication
- Strong attention to detail and organizational skills
- Computer literacy
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