Role OverviewThis job is typically the first point of contact and must ensure a pleasant experience for patients and visitors. Interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts.
What You Will Do
Conducts intensive screening of all Medicare, Medicaid and managed care patients for pre-certification requirements and provider service eligibility, prior to registration. Obtains all necessary customer consents/attestations. Coordinates the collection of all estimated patient liabilities, including co-payments and unmet deductibles.
Why It Might Be a Fit
The ideal candidate will have a positive attitude, effective communication skills, and attention to detail. They will be able to work in a fast-paced environment and prioritize tasks effectively.
Requirements
- GED General or High School Diploma General
- 1 year in healthcare, or institutional (corporate) work setting
- Computer/data entry experience
- Effective communication skills (both written and verbal)
- Attention to detail
- Self-directed and a positive attitude
- Effective problem solving and critical thinking skills
- Working knowledge of patient registration systems and intermediate Microsoft Office Suite
- Epic experience preferred
Benefits
- Healthcare
- Financial assistance programs
- Medicaid
- Patient financial services
- Self-pay collection
- Insurance coverage and benefits
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