Role OverviewThe Patient Access Specialist I is the first point of contact for patients and visitors, ensuring a pleasant experience. They interview patients to obtain demographic, financial, and insurance information, and conduct intensive screening for pre-certification requirements. They also coordinate the collection of patient liabilities, verify insurance benefits, and respond to customer requests.
What You Will Do
The Patient Access Specialist I will conduct patient interviews, enter patient information into the registration system, obtain necessary signatures, and read physicians' orders. They will also escort patients to procedure areas, make corrections to patient account information, and maintain a working knowledge of available information system capabilities.
Why It Might Be a Fit
The ideal candidate will have a positive attitude, effective communication skills, and a working knowledge of patient registration systems. They will be able to organize work, recognize and establish appropriate work priorities, and complete work in a productive manner. The Patient Access Specialist I will also be responsible for maintaining confidentiality of patient information and consistently demonstrating the ability to organize work.
Requirements
- High School Diploma / GED
- Computer/data entry experience
- Ability to communicate with various members of the healthcare team
- Effective communication skills (both written and verbal)
- Attention to detail
- Self-directed and a positive attitude
- Effective problem solving and critical thinking skills
- Working knowledge of patient registration systems and intermediate Microsoft Office Suite
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
- Visa/relocation support
- Remote flexibility
- Stipends
- Bonus/commission
- Paid holidays
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