PATIENT ACCESS SPECIALIST

Avow Hospice
Naples, FL
Category Healthcare
Job Description
Patient Access Specialist is responsible for supporting seamless patient transition into agency’s services by interfacing with hospitals, facilities, physicians, and families to coordinate and process patient referrals.

Requirements

  • Acts as the primary in-office customer service contact in the Patient Access Center via telephone with referrals for patient care from hospitals, facilities, physicians, families, and other sources in the community.
  • Develops and maintains good working relationships with physician offices, hospital staff, facility staff, and other referring agencies.
  • Gathers pertinent patient information for referrals and admissions to include financial, brief medical history, contact information, physician order if needed and demographic information necessary to facilitate the admission process.

Benefits

  • Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSA
  • Supplemental Benefits (hospital confinement, accident and/or cancer)
  • Dental insurance
  • Vision Insurance
  • Life and accidental death/dismemberment insurance (company paid)
  • Long term care insurance (company paid)
  • Retirement savings plan (TSA/403(b) matching program)
  • Short and long term disability insurance (company paid)
  • LegalShield (identity protection and more)
  • Bereavement leave for family and pets
  • Direct deposit
  • Credit union availability
  • Employee Assistance Program
  • Paid time off
  • Mileage reimbursement
  • In-house continuing education opportunities
  • Discounted membership at local area Fitness Center
  • Tuition reimbursement
  • Other employer-sponsored activities
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