Patient Access Specialist

Bluebird Kids Health
West Palm Beach, FL
Category Customer Service
Job Description
Role Overview

Bluebird Kids Health is seeking a dedicated Patient Access Specialist to provide seamless access to care for the children and families we serve, playing a key role in fostering meaningful engagement with our care model.

What You Will Do

Manage patient interactions, coordinate care, manage appointments, and address concerns. Ensure timely and equitable access to services.

Why It Might Be a Fit

Drive improved health outcomes and positive patient experience. Collaborate with interdisciplinary care team to align patient care and resolve issues.

Requirements

  • High School diploma or equivalent
  • 1-2 years of experience in healthcare, or healthcare contact center
  • Strong communication and interpersonal skills
  • Excellent organization and time-management skills
  • Proficiency in using multiple technology platforms
  • Bilingual proficiency in English and Spanish (strongly preferred)
  • Experience with pediatric populations (strongly preferred)

Benefits

  • Competitive compensation package
  • Performance incentives
  • Equity participation (for some roles)
  • Competitive medical, vision, and dental insurance products
  • Employee assistance
  • Caregiver support
  • Commuter benefits
  • Flexible spending accounts
  • Health savings accounts
  • Short- and long-term disability benefits
  • Generous paid time off
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