Patient Access Specialist

Erlanger
Chattanooga, TN
Category Healthcare
Job Description
Role Overview

The Patient Access Specialist is an entry-level position responsible for accurate and efficient admitting, registering, and financial analysis activities for all patients upon arrival to the healthcare system.

What You Will Do

Responsibilities include responding to patient information inquiries, greeting and initiating the registration process, reviewing past account balances, notifying patients of their financial responsibility, and collecting these balances.

Why It Might Be a Fit

The ideal candidate will have strong organizational skills, ability to multitask, and excellent computer skills, with a commitment to teamwork and empathy for patients.

Requirements

  • High School Diploma or equivalent
  • Demonstrated ability to read, write, arithmetic, multiplication/division including fractions and decimals
  • Strong computer skills
  • Excellent customer service skills
  • Interpersonal communication and telephone etiquette
  • Ability to multitask and manage high volumes
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