Patient Access Specialist

WVU Medicine
Morgantown, WV
Category Healthcare
Job Description
Role Overview

Greets and receives patients into the healthcare facility, responsible for accurate and timely processing of patient demographics and insurance information. Provides excellent customer service and uses strong written/verbal communication skills.

What You Will Do

Obtains demographic/billing/insurance information, prepares consent forms, collects deposits/co-payments/deductibles, and directs patients needing financial assistance to speak with a Financial Counselor.

Why It Might Be a Fit

Must have excellent communication skills, ability to work in a fast-paced environment, and ability to maintain confidentiality according to policy and HIPAA.

Requirements

  • High School diploma or equivalent
  • Experience in a medical office setting
  • Ability to accurately utilize applicable computer software and equipment
  • Ability to follow down time procedures
  • Considerable attention to detail, ability to be organized, and ability to perform multiple tasks simultaneously

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Life insurance
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