PATIENT ACCESS SPECIALIST

Covenant Health
Knoxville, TN
Category Finance
Job Description
Covenant Health is seeking a Patient Access Specialist to coordinate the verification, scheduling, and pre-registration of outpatient diagnostic procedures. This full-time position involves collecting and entering patient information, scheduling appointments, verifying benefits, and handling payments. The role requires attention to detail and a proactive approach to ensuring accurate and timely patient care.

Requirements

  • Collects patient payment of financial responsibility.
  • Recommends modifications to policies and procedures.
  • Verifies insurance benefits and pre-certifies payers.
  • Schedules diagnostic procedures using eCare (Cerner) system.
  • Verifies insurance benefits and pre-certifies third-party payers.
  • Accurately documents demographic, clinical, and financial information.
  • Reports procedural changes to leadership.
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