Patient Access Specialist

Northwestern Memorial Healthcare
Chicago, IL
Category Administration
Job Description
Northwestern Medicine is seeking a Patient Access Specialist to ensure patient-focused interactions and exceptional customer service. This role involves responding to patient inquiries, managing medical information, scheduling appointments, and ensuring compliance with regulations. The ideal candidate will have excellent communication and organizational skills and contributes to a positive and efficient patient experience.

Requirements

  • High School diploma or equivalent
  • 2-3 years customer service or medical office experience
  • Excellent communication and interpersonal skills
  • Proficiency in computer data-entry/typing
  • Basic computer skills
  • Ability to read, write, and communicate effectively in English
  • Understanding of organization policies and procedures

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Life insurance
  • Employee Assistance Program
]]>